Strategy: Page 7
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Delta expects $380M revenue hit due to CrowdStrike outage
The company said it canceled 7,000 flights in five days due to the IT outage, according to a Thursday filing with the Securities and Exchange Commission.
By Roberto Torres • Aug. 9, 2024 -
Matt Kapko/Cybersecurity Dive
CrowdStrike snafu was a ‘dress rehearsal’ for critical infrastructure disruptions, CISA director says
Despite the disruption, Jen Easterly said the outage was a "useful exercise" to determine the resiliency of critical infrastructure organizations.
By Matt Kapko • Aug. 8, 2024 -
Explore the Trendline➔
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TrendlineRisk Management
An esclation of cyber risks facing businesses and government has made cyber resilience a major priority.
By Cybersecurity Dive staff -
Retrieved from J.M. Eddins Jr./U.S. Air Force.
Deep DiveAre cybersecurity professionals OK?
Absorbing the impacts of cyberattacks takes a personal toll on defenders. Separating the evil they see from all that’s good in the world doesn’t always come easy.
By Matt Kapko • Aug. 7, 2024 -
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CrowdStrike blames mismatch in Falcon sensor update for global IT outage
The security company, in its root cause analysis report, said it is using lessons from the crash to make larger changes, while analysts predict further challenges.
By David Jones • Aug. 7, 2024 -
Drew Angerer via Getty Images
Microsoft joins CrowdStrike in pushing IT outage recovery responsibility back to Delta
The software provider said Delta's delayed modernization efforts were to blame for its slow recovery.
By Roberto Torres • Aug. 7, 2024 -
Matt Kapko/Cybersecurity Dive
CrowdStrike rebukes Delta’s negligence claims in fiery letter
After the airline said it was considering legal action, CrowdStrike said Delta’s contract capped the cybersecurity provider's liability to “single-digit millions.”
By Roberto Torres • Aug. 5, 2024 -
Matt Kapko/Cybersecurity Dive
Insured loss impact could reach $1B following CrowdStrike outage
Guy Carpenter said it could be worse: Had the incident involved a ransomware attack, losses could have reached $2 billion.
By David Jones • Aug. 5, 2024 -
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After CrowdStrike outage, what will become of automatic IT updates?
Blind enterprise trust in software updates is the latest symptom of a race toward IT automation.
By Roberto Torres • Aug. 2, 2024 -
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CrowdStrike outage renews supply chain concerns, federal officials say
The White House and the U.S. Government Accountability Office are raising questions about the resilience of the software supply chain and memory safety vulnerabilities.
By David Jones • Aug. 2, 2024 -
Matt Kapko/Cybersecurity Dive
CrowdStrike investors file class action suit following global IT outage
A retirement association alleges the company misled investors about the efficacy of its software platform and quality control practices.
By David Jones • Updated Aug. 1, 2024 -
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Delta grapples with $500M in CrowdStrike outage costs
Delta is rethinking how it sets up IT after its team manually reset 40,000 servers impacted by the outage, CEO Ed Bastian told CNBC Wednesday.
By Roberto Torres • Aug. 1, 2024 -
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Why CX penalties hit organizations long after a cyber incident
Addressing the security, legal and regulatory requirements is critical, but so too is attending to the fallout for customer trust and loyalty.
By Rosalyn Page • Aug. 1, 2024 -
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Business interruption claims will drive insurance losses linked to CrowdStrike IT disruption
The outage will lead to reviews of underwriting criteria as concerns are raised about single points of failure, according to Moody’s Ratings.
By David Jones • July 30, 2024 -
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ServiceNow spots sales opportunities post-CrowdStrike outage
CEO Bill McDermott said instant visibility into disrupted systems in customer environments helped accelerate remediation efforts.
By Lindsey Wilkinson • July 29, 2024 -
Nathan Howard / Stringer via Getty Images
CrowdStrike CEO says 97% of Windows sensors restored in IT outage recovery effort
Coinciding with George Kurtz's update, Microsoft outlined its efforts to enhance resiliency just months after launching a massive security overhaul.
By David Jones • July 26, 2024 -
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How cyber insurance coverage is evolving
Cyber insurance coverage can help raise security baselines across businesses, but organizations that have standalone policies are the exception to the rule.
By Sue Poremba • July 25, 2024 -
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CrowdStrike disruption direct losses to reach $5.4B for Fortune 500, study finds
A report from Parametrix estimates cyber insurance will cover only about 10% to 20% of losses.
By David Jones • July 25, 2024 -
Matt Kapko/Cybersecurity Dive
CrowdStrike software crash linked to undetected error in content update for Windows users
The company plans to add additional testing and employ canary delivery methods to safeguard customers from future disruptions.
By David Jones • July 24, 2024 -
Courtesy of CrowdStrike
CrowdStrike CEO’s quick apology stands out in an industry rife with deflection
The cybersecurity vendor’s swift and contrite response helped the company convey confidence and control over the mess it created, experts say.
By Matt Kapko • July 23, 2024 -
Matt Kapko/Cybersecurity Dive
CrowdStrike says flawed update was live for 78 minutes
Though CrowdStrike pulled the update, companies across sectors were already dealing with the cascading consequences that required manual remediations.
By Matt Kapko • July 23, 2024 -
Joe Raedle via Getty Images
CrowdStrike, Microsoft scramble to contain fallout from global IT outage
Cybersecurity and IT experts said users are having major difficulties in recovery efforts, despite workarounds and guidance the vendors released.
By David Jones • July 22, 2024 -
Matt Kapko/Cybersecurity Dive
CrowdStrike’s unforced error puts its reputation on the line
The widespread release of defective code suggests CrowdStrike didn’t properly test its update before it was released or that process failed to catch the mistake, experts said.
By Matt Kapko • July 22, 2024 -
Anthony Kwan / Stringer via Getty Images
CrowdStrike software update at the root of a massive global IT outage
A defective software update led to major disruptions in aviation, banking and other industries as Microsoft 365 services were impacted worldwide.
By David Jones • Updated July 19, 2024 -
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Healthcare is an ‘easy victim’ for ransomware attacks. How hospitals can mitigate the damage.
Limited resources in a highly connected ecosystem can make hospitals vulnerable, but planning ahead and implementing key protections could help thwart attacks.
By Emily Olsen • July 19, 2024 -
Photo illustration by Danielle Ternes/Cybersecurity Dive; photograph by ismagilov via Getty Images
Majority of SEC civil fraud case against SolarWinds dismissed, but core remains
The court ruling related to claims leading up to and immediately following the 2020 Sunburst supply chain hack.
By David Jones • Updated July 18, 2024
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